ceo786 Terms and Conditions
Please read all the rules carefully before using this platform. These terms form a binding agreement between you and ceo786.
These Terms and Conditions ("Terms") set out the legal agreement between ceo786 ("Platform", "we", "us") and any user of this platform ("you", "member"). By accessing the ceo786 website, registering, or using any of its services, you confirm that you have fully read and understood these Terms and agree to be bound by them.
If you disagree with any part of these Terms, please stop using this platform. We reserve the right to change these Terms at any time, and continued use of the site after any changes will be considered acceptance of the updated Terms.
Definitions and Interpretations
The following terms used in these Terms and Conditions shall have the meanings defined below:
- "Platform" refers to the ceo786 website, mobile version, and all related services.
- "Member" or "User" refers to any person who has created an account on the platform or is using its services.
- "Account" refers to the personal profile registered for each member.
- "Wallet" refers to the digital portfolio within a member's account used to hold funds.
- "Bonus" refers to any promotional credit or reward offered by ceo786.
- "Turnover Requirement" refers to the amount of wagering required before bonuses and real money can be withdrawn.
Eligibility and Account Registration
2.1 Age Requirement
You must be at least 21 years old to open an account and use the services at ceo786. Registration by minors is strictly prohibited. We may request proof of identity at any time for age verification purposes.
2.2 Single Account
Each person may open only one account. Creating multiple accounts is prohibited and may result in all accounts being cancelled and funds being forfeited.
2.3 Accurate Information
You must provide accurate, complete, and up-to-date information at the time of registration. We reserve the right to cancel an account if false or incorrect information is provided.
2.4 Account Security
You are solely responsible for keeping your account login details (such as your password) completely confidential. Please notify our support team immediately if you become aware of any unauthorised access.
Deposit and Withdrawal Policy
3.1 Deposit Policy
The minimum deposit amount at ceo786 is ৳100 (one hundred taka), applicable to all payment methods. Supported deposit methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
All deposit transactions are reflected in your wallet once successfully processed. If you experience any technical issue during a deposit, contact support immediately.
3.2 Withdrawal Policy
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 1 hour. Before making a withdrawal request, ensure that your account is fully verified.
3.3 Verification Process
Identity verification may be required before a withdrawal to ensure security. A copy of your national ID card or passport may be requested. This process is in place to protect users.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000. Or depositing ৳42,000 gives a ৳20,000 bonus, bringing the total to ৳62,000.
4.2 Wagering Requirements
A wagering requirement of 15x applies to the welcome bonus. This means the bonus amount must be wagered 15 times before it can be withdrawn. Bonus funds cannot be withdrawn until the wagering requirement is met.
4.3 Bonus Usage Terms
- Bonuses may only be used on eligible games on the platform.
- Each bonus has a specific validity period; any unused bonus expires at the end of that period.
- Multiple bonus offers may not apply simultaneously.
- We reserve the right to cancel a bonus if misuse is suspected.
4.4 Cashback Offers
Weekly cashback is available through the ceo786 VIP program. Cashback rates vary by VIP level: Bronze — up to 0.2% per week, Silver — up to 0.5%, Gold — up to 0.8%, and Platinum — up to 1.0%.
Betting Rules
5.1 General Betting Rules
All bets will be settled according to the applicable rules of the relevant game or event. Once a bet is confirmed it cannot be cancelled, unless we take action ourselves due to a technical error.
5.2 Fair Play
We are committed to ensuring fair play. Random Number Generator (RNG) technology is used in every game to ensure unbiased results. Any form of manipulation, use of bots, or unfair practices is strictly prohibited.
5.3 Betting Limits
Each game or event may have minimum and maximum betting limits. These limits are displayed in the game interface. We reserve the right to change betting limits at any time.
5.4 Bet Cancellation and Voiding
We reserve the right to void bets in the following circumstances:
- In the event of a technical error or system failure.
- If incorrect odds or information are displayed.
- If an event is fraudulently influenced.
- If the fairness of a bet is called into question for any reason.
Prohibited Activities
The following activities are strictly prohibited on the ceo786 platform:
- Using the platform for money laundering or any illegal financial transactions.
- Using automated software, bots, or scripts to play games or place bets.
- Attempting to hack accounts or steal another user's information.
- Misusing bonuses or attempting to defraud the system.
- Creating multiple accounts or using another person's account.
- Attempting to interfere with any software or system on the platform.
- Providing false or misleading information.
If any such activity is detected, the account will be immediately cancelled, funds may be forfeited, and legal action will be taken if necessary.
Account Suspension and Closure
7.1 Closure at Member's Request
You may close your account at any time. To do so, contact the support team via 24/7 live chat or email. Any existing balance may be withdrawn before the account is closed (withdrawal policy applies).
7.2 Suspension by the Platform
We may suspend an account temporarily or permanently for the following reasons:
- Violation of these Terms.
- Evidence of fraud or suspicious activity.
- Providing false information.
- Failure to cooperate with the verification process.
7.3 Self-Exclusion Option
As part of responsible gaming, members may set up a temporary or long-term self-exclusion for themselves. For more information, please visit our Responsible Gaming page.
Copyright and Intellectual Property
All content on the ceo786 platform — logos, graphics, software, text, and designs — is protected by our copyright or that of our licensors. Reproducing, distributing, or modifying any element of the platform without written permission is prohibited.
Game content from game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) is protected under their respective copyright laws.
Privacy and Data Protection
For detailed information on how your personal data is collected, stored, and used, please read our Privacy Policy. We use SSL encryption technology to keep your information secure.
We do not sell your personal information to third parties. However, limited information may be shared with payment processors and technology partners as necessary to operate the service.
Limitation of Liability
ceo786 is not liable for:
- Any financial loss incurred by a member as a result of betting.
- Disruption to gameplay caused by loss of internet connection.
- Issues caused by third-party service providers.
- Unexpected technical failures or server downtime.
The platform is provided on an "as-is" basis. We cannot guarantee uninterrupted or error-free service, but we are committed to providing the highest quality of service.
Responsible Gaming
ceo786 believes in responsible gaming. We want all our members to play for entertainment and within their means.
- Members can use the option to set deposit limits.
- Options for temporary breaks or permanent self-exclusion are available.
- If you notice signs of problem gambling, please seek help.
For more information, please visit our Responsible Gaming page.
Complaints and Dispute Resolution
12.1 Filing a Complaint
If you have a complaint, please first contact us via 24/7 live chat. Or send an email to [email protected]. After receiving your complaint, the support team will review the matter as soon as possible.
12.2 Dispute Resolution
All disputes will be resolved fairly and on the basis of input from both parties. In any dispute, the decision of ceo786 will be considered final, while the fair rights of the member will be respected.
Changes to Terms
ceo786 reserves the right to change, amend, or update these Terms at any time. If there are significant changes, we will post a notice on the platform or inform you by email. Continued use of the site after any changes will be considered acceptance of the updated Terms.
The date of the last update will always be shown at the top of this page. It is recommended that you review this page regularly.
Applicable Law and Jurisdiction
Any disputes or issues relating to these Terms will be resolved in accordance with applicable law. We are committed to providing a safe and fair service in compliance with local and international law.
Contact
If you have any questions or comments about these Terms, please contact us:
- 24/7 Live Chat — Log in to the site and talk to us directly
- Email: [email protected]
Our support team provides assistance fully in Bengali. Feel free to reach out with any questions.